Summer Crisis offers help staying cool for low-income residents
who also meet one of the other eligibility requirements. The
primary qualification for the program is a gross annual income
at or below 175 percent of the Federal Poverty Line ($45,850 for
a family of four in 2020). More people are eligible for help
this year under expanded provisions created in response to the
The HEAP department now has a dedicated FAX line. Documents can
be sent to 440-201-6483. Documents can also be emailed to
firstname.lastname@example.org. Finally, the agency has enhanced the
secure drop box at 936 Broadway Ave., Lorain. Here, clients will
find a list of requirements, documents needed, and Agreement
Terms which can be signed and left in the drop box for the
advocate they are working with.
Typically, the summer program is for low-income people who are
age 60 or over or who have a health issue worsened by extreme
heat, said Emergency Services Coordinator Darnella Higginbotham.
This year, eligibility has expanded to include those diagnosed
with COVID-19 and those whose income was impacted by the many
changes in the community due to the virus.
Residents at 175% of the Federal Poverty Level qualify for help
if one of the following applies to them:
They are age 60 or older.
They have a documented medical condition worsened by extreme
Their electric service has been disconnected or they have
received a disconnect notice.
They are trying to establish new service.
They have been diagnosed with coronavirus in 2020.
They are enrolling in PIPP Plus for the first time.
They are an existing PIPP customer in default.
COVID-19 has also changed the way LCCAA is conducting the
program, Higginbotham said. All appointments are being done by
phone with zero contact between the LCCAA advocate and the
client. Appointments can be made by calling the new 24-hour
number: 440-538-6999 or going online to
Benefits have also been expanded this year. Customers of
regulated utilities can receive up to $500 in assistance (up
from $300). Customers of unregulated utilities can receive up to
$800 (up from $500).
Residents who have not received an air conditioner from LCCAA in
the last three years can request a unit. In July, 72 air
conditioners were distributed. The cost of the unit will be
deducted from the amount of assistance they receive. The
remainder can be applied to their energy bill if needed.
Electric box fans will also be distributed. Residents who have
received air conditioners in the past three years may be
eligible for a fan. In July, 62 fans were distributed. Customers
may also request repairs to their central air conditioning units
up to $500.
An electronic system is being used to minimize contact clients
have when they pick up air conditioners or fans from Lowe’s in
Higginbotham also noted that federal Coronavirus stimulus checks
do NOT count as income for this program. For a complete list of
countable income and documentation requirements, please visit
The program will run through Sept. 30 this year. It typically
ends Aug. 31.