As always, the primary qualification for the program is a gross
annual income at or below 175 percent of the Federal Poverty
Line ($46,375 for a family of four in 2021). Residents at that
poverty level qualify for help if they also meet at least one of
the following criteria:
They are age 60 or over.
They have a documented medical condition worsened by extreme
Their electric service has been disconnected or they have
received a disconnect notice.
They are trying to establish new service.
They have been diagnosed with coronavirus in 2020.
They are enrolling in PIPP Plus for the first time.
They are an existing PIPP customer in default.
Appointments are required for the emergency program and are only
available to residents who meet one of the criteria.
Appointments can only be made at the agency’s website:
All appointments are being conducted over the phone.
In person services are being offered for seniors only in
partnership with the Lorain County Office on Aging. An LCCAA
Energy Services employee is stationed at the LCOA office in
Elyria from 8 a.m. to 4:30 p.m. Monday through Friday. Those 60
and over who are not comfortable making an online appointment
may walk in during those hours.
Benefits of the program include help paying electric bills,
window air conditioning units, box fans and limited help with
central air conditioning system repairs.
Customers with questions about the program can call 440-204-1870
during regular business hours. LCCAA also allows a limited
number of people in its lobby during regular business hours to
ask questions at the service window. Customers can also use the
Contact Us form found at https://www.lccaa.net/about_us/contact_us.
For a list of required documents and other details, please visit
the agency’s website. The program will run through Sept. 30 this
year. It typically ends Aug. 31.